Thursday, March 23, 2006

Consumer Driven Health Care

The New York Times had an op-ed a couple days ago by one Peter Salgo. It starts out as an attack on how terrible it is that patients are being treated as consumers in health care. Yet his remedy is....wait for it....that patients behave more like consumers.
Evaluate what it is you expect from your doctor, then ask for it. If you are unhappy with your doctor, fire him. If you cannot get more than a seven-minute face-to-face encounter with your doctor, he needs fewer patients. The true power in the health care economy rests not with the doctors and certainly not with the backroom business staff. It rests with you. If you insist on being treated with care and respect, you will be. And the system will improve as a result.


Anonymous Anonymous said...

This reminds me of Socrates' distinction between cooks and doctors. Cooking aims only to satisfy; but the measure of a doctor's work is the long-term best interests of the patient, not his or hers immediate satisfaction. Socrates is, of course, talking about different kinds of knowledge and expertise. This suggests different types of consumers, too.

2:49 PM  

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